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Live webinar · 45 minutes

Ask your data

What Support at Home providers need in place before AI can answer.

Wednesday 18 November 2026
12:00pm AEDT (11:00am Brisbane), 45 minutes
Register now
The question
How many care hours did we pay last month that we never billed?
Answer 1
1,240 hrs
From the payroll export
Answer 2
386 hrs
From the billing export
One question, two answers. Illustrative sample data.
Who should attend
CEOs, finance leaders, operations managers, and reporting or IT leads at Support at Home providers.

About the session

More providers want their executives to ask questions of their data and get answers straight away. AI can do that today, but only when care, rostering, payroll and finance agree on what a service, a visit and a billable hour mean.
In this session Blu Owls shows the difference live, on sample data, with two Support at Home examples: hours paid but not billed, and budget use before quarter end. You’ll leave with a practical 90-day starting plan and a checklist.

What we'll cover

01
One question, two answers: why AI on raw exports can’t be trusted.
02
Why the problem is meaning, not the AI model.
03
Live: asking about hours paid but not billed, and budget use before quarter end.
04
What has to be in place: shared definitions, owners, access and audit.
05
The 10 December privacy change for automated decisions.
06
A 90-day start, and your questions.

Presented by

Puran Ticku
Founder and CEO, Blu Owls
Puran works with Australian health and government organisations on governed data foundations for analytics and AI. Former Microsoft health data architect, former co-chair of the HL7 Australia FHIR Working Group, and Associate Fellow of the Australian Institute of Digital Health. Blu Owls is a Microsoft Solutions Partner for Data and AI.
Apoorvo Chakraborty
CTO, Blu Owls
Apoorvo leads technical delivery at Blu Owls, where he designs and builds agentic AI solutions on Microsoft Azure and Fabric for health, government and other regulated organisations. He heads the firm’s engineering centre and specialises in bringing AI agents into production on governed data foundations, with the security, compliance and auditability the sectors need.
Register now
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Ask your data
Wednesday 18 November 2026
12:00pm AEDT (11:00am Brisbane), 45 minutes
Online via Zoom
Hosted by Lookout, presented by Blu Owls
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Hosted by Lookout. Presented by Blu Owls.