Product Announcement

Free Webinar - Lookout's Home Care Package claims and finance solution solves improved payment arrangements for providers and their clients.



Thursday 20th of January 2022
10:30-11:30am (AEST) Free Online Webinar

Join The Lookout Way and Five Good Friend Co-Founder COO Nathan Betteridge with Five Good Friends Finance Manager Corrine Desaubin as they explain how Lookout has allowed Five Good Friends to seamlessly transition to the Improved Payment Arrangements for their 1000+ Home Care Package clients – ensuring the business gets paid on time with minimum fuss.

Why care organisation will love Lookouts’ Home Care Package Claims & Finance solution.


  • Get paid on time in the first week of the month.
  • Service Australia & Home Care Package Improved Payment Arrangements Compliant.
  • Make your claim in under an hour.
  • Minimise impact to your clients with clear statements and in app reporting.
  • Minimise impact on your finance team with automatic calculations and variance reporting.
Claim - in progress
Claim - in progress

Lookout makes it simple again for operators to support clients under the Home Care Package program. The Lookout Way team has worked hard to understand and simplify the operational impact of the Improved Payment Arrangements. Lookout’s solution allows your finance team to generate their Service Australia claims in under an hour, ensuring your organisation and clients receive their funds at the earliest possible time. Minimise impact to your clients with clear estimates, statements and in app reporting while your claim is processed.

Statements
Statements

Using Lookout, a provider is able to obtain all of the information they need to submit the month's claim with just a few button clicks. This information is available to them, fully formatted to work with Services Australia's system from the 1st of the month following the claim period.

Client accounts
Client accounts

Once a claim is generated, Lookout will project like for like calculations that accurately estimate (a) the payment by Services Australia and (b) the flow-on effect of that payment to clients. This allows operators the flexibility and transparency to build and deliver client statements and in-app reporting based on claim estimates for uninterrupted reporting.

Claim complete
Claim complete

Once you have received payment summary and funds from Service Australia, Lookout generates your finance team a report on all estimates that can be reviewed and adjusted for accurate review into the following month.

Register now to find out how Lookout can work with your organisation and finance team in 2022.