Access Guide
Remote care monitoring
Gain oversight in the home with remote detection and insights
Collaboration
Super-charge your teamwork to unlock the full potential of your staff
Scheduling & rostering
An elegant all-in-one scheduling solution
Reporting & quality
Tools to support compliance and better decision making
Business support
We'll support you with setup through to ongoing day-to-day usage
HCP finance solution
Manage Home Care Package funds, claims and statements.
What's new?
Why use an awards interpretation engine for workforce payroll compliance?
View demo
See all of Lookout’s features and functionality in action!
Meet the team
Get to know the team behind The Lookout Way
Blog
Recent updates and news from The Lookout Way
Webinars & Events
Register for upcoming events and webinars and view past recordings.
How-to videos
Learn how to use Lookout with our how-to videos library
Case studies
Discover how our customers are creating success with Lookout!
Request live demo
Get a guided demonstration of Lookout from our professional team
Help center
FAQs, support articles and detailed feature information
API
Integrate with your systems
ADD-ON SOLUTIONS
Package management fees at risk
Identify inactive clients. Ensure service delivery. Correctly charge for package management
Incident management
An end-to-end solution that empowers your team to meet incident response and reporting requirements!
Focal assessments
Easily, quickly and digitally complete industry-recognised assessments.
Analytics dashboard
See the performance of your business with Lookout Analytics collection of intelligent dashboards.
MANAGED SERVICES
HCP Claims and Statements
We offer a fully managed service to submit claims to Services Australia and provide your clients with monthly statements.
Health care workers
The new way for care workers to find their next career opportunity.
Employers
Find superstar care staff ready to start working for you today.
Solutions
Manage Home Care Package funds, claims and statements
Resources
Services & add-ons
Analytics dashboards
Pricing
Contact & sales
Submit an Enquiry
Learn how to use Lookout with our how-to video resource library.
Introduction
Adding a staff member
Add communities
Membership plans
Rates
Services
Matching preferences
Setting up helper as staff
Verifications
Membership creation Part 1
Membership creation Part 2
Membership creation Part 3