Meet the team

Hey there, we're The Lookout Way and we're pleased to meet you! We're a bunch of friendly people with a goal to transform every home care service provider into a world-class operator. We're also parents, carers, siblings, children, friends, students, athletes, dancers, and hobbyists with a life away from work too.

Hey there, nice to meet you! 👋

Meet the team behind Lookout

Alex Cruice

Site Security Engineer

Alex Vanderzon

Product Designer

Alexander Bell

Healthcare Talent Specialist

Allen Hsu

Engineering Manager

Andie Sopena

Junior Designer

Bernie Downey

Customer Success Specialist

Bethany Marriott

Software Engineer

Brett Barry

Product Manager

Celeste Harrison

Senior Sales Executive

Cheryl-Lyn Samuels

Engineering Team Manager

Colin Fong

Video Editor/Animator

Dan Henderson

Engineering Manager

Dani Burns

Healthcare Talent Specialist

Drew Starkey-Brown

Healthcare Talent Specialist

Elenoa Tupua

Lead Nurture Expert

Emma Taylor

Design Director

Gayle Reyna

Customer Support Specialist

Gen Atkinson

Content Strategy Manager

Ian Dias

Data Scientist

Jacqueline Campbell

Frontend Designer

Keiran O'Leary

Engineering Manager

Kim Nicholls

Campaigns Manager

Lang Sharpe

Lead Site Security & Reliability Engineer

Letitia Lemmer

Customer Onboarding Specialist

Mathew Button

Software Engineer

Matthew

Software Engineer

Matthew Cowley

Head of Marketing

Michelle Miller

Marketing Digital & UX Designer

Mitchell Hughes

Growth Specialist

Nathan Betteridge

Chief Operations Officer

Peach Morato

Customer Success Specialist

Rachel Tribout

Graphic Designer & Illustrator

Reese Starkey-Brown

Healthcare Talent Specialist

Ricardo Bernardeli

Engineering Manager

Rowan Hogan

Software Engineer

Sana Nazreen

Frontend Developer

Sarah Larsen

Enterprise Account Executive

Sian Frost

Growth Specialist

Simon Lockyer

Chief Executive Officer

Tate Johnson

Chief Technology Officer

Vicky Tse

Customer Onboarding Specialist

Yan Lau

Product Manager

Our core values

We're all in this together.

Human

We are accomodating, understanding, open and vulnerable. We choose to view each person as an individual and try to build upon relationships. We cater our software to our users and are empathetic when issues arise. We’re not perfect by any stretch but we’re willing to learn and continue to improve. After all, we’re only human.

Flexible

Things can change quickly and we know our success relies upon how fast we can adapt which sometimes means doing things we didn’t know we could before. We respond to new infortmation and act upon it. We are willing to change direction and reform our approach to take advantage of new opportunities.

Sustainable

We are about conducting ourselves and our work calmly. There's no need to rush -- this can break things and cause accidents to happen. We actively combat stressors to reduce pressure and rarely work overtime (it happens, but it's not the norm!). We value our team member's time, mental health, and work life balance.

Empowerment

Our team is diverse and we come from different backgrounds, but we trust each other and realise we're doing our best. When we join our minds together we're able to create something better than the sum of our parts. We own our mistakes and aim to make things better going forward. We pause and take the time to support each other so we can grow.

Our core values

We're all in this together.

Human

We are accomodating, understanding, open and vulnerable. We choose to view each person as an individual and try to build upon relationships. We cater our software to our users and are empathetic when issues arise. We’re not perfect by any stretch but we’re willing to learn and continue to improve. After all, we’re only human.

Flexible

Things can change quickly and we know our success relies upon how fast we can adapt which sometimes means doing things we didn’t know we could before. We respond to new infortmation and act upon it. We are willing to change direction and reform our approach to take advantage of new opportunities.

Sustainable

We are about conducting ourselves and our work calmly. There's no need to rush -- this can break things and cause accidents to happen. We actively combat stressors to reduce pressure and rarely work overtime (it happens, but it's not the norm!). We value our team member's time, mental health, and work life balance.

Empowerment

Our team is diverse and we come from different backgrounds, but we trust each other and realise we're doing our best. When we join our minds together we're able to create something better than the sum of our parts. We own our mistakes and aim to make things better going forward. We pause and take the time to support each other so we can grow.