A truly end-to-end finance solution for home care.
The end-to-end nature of Lookout means that visits, travel, and third-party invoices automatically generate accurate reports for claims, payroll and accounting, as well as updating account balances.
Spot errors and variances early
In Lookout, review and correct visit variances for accurate invoicing and payments. Get alerted to incomplete and missing data before approving billing runs. Be flagged of issues that may result in your claim failing before submission. on from one centralised place in Lookout.
Upload-ready claim submission reports for all Australian funding types.
Lookout automatically creates upload-ready claim submission reports for government portals. Easily claim in bulk for services provided to HCP, CHSP, DVA, NDIS, STRC and VHC-funded clients and more.
Compliant, accurate and quick
Lookout automatically delivers compliant customer statements including up-to-date balances, unspent funds, service transactions, credits, item purchases and third-party services. Clients and their authorised representatives can choose how to receive their statements and Lookout will automatically generate them to their personal preferences.
Simplify the complexities of HCP-funded clients.
HCP client account balances are adjusted automatically and show a breakdown of income-tested fees, client contributions, provider and government-held funds, and care and services planned and delivered for the month. The accurate projected balance takes provided and expected services into account to help stop overspend.
Less spreadsheets, more connections.
Save time for the things that matter with Lookout’s trusted connector and automation feature powered by Workato. Set up integrations with your favourite third-party accounting platforms, automate payroll compliance by integrating with Australian award interpreters, automatically match invoices with expected services and more!
Join a community of delighted users who find Lookout a breeze to use! Tuned to your path, we’re at the ready to make strides with you.
Get in touch today“Accuracy is hard to achieve in claim submissions, client statements and reconciling. Also there is a lot of complexity in managing the finances of HCP clients and also tracking the different funding buckets. But Lookout helps us do it all!”
On each client profile simply enter funding scheme details, supplements and fees, care levels, care and package management fees and any other particulars.You can also setup provider travel and client transport, and set up and log client leave.Government-assigned amounts are automatically stored in Lookout and it is easy to set up billing recipients to receive statements.
With our rostering tools, you can find the right worker faster and make informed decisions thanks to our matching & preference data. Our verifications & requisites features ensure that you are not matching the wrong person to the wrong client. Availability, insterest, credentials, and location - these are all available for matching in Lookout.
“I have never used a system that's so user friendly. I genuinely am surprised that for the price we pay, that we get the amount of features that we actually get. I've just been incredibly impressed. I've not seen anything this smart.”