A truly customer-focused digital care management system
Remote care monitoring
Remote care monitoring provides unparalleled oversight by detecting changes in a customer’s health and wellbeing, alerting care managers in real-time. This enables care delivery to respond quickly, adjusting care plans and notifying care workers, customers, and loved ones.
The Lookout machine learning algorithm allows you to identify risk as it happens, with any concerns flagged with the case manager so they can intervene immediately.
Customer surveys, integrated device feedback, and well categorised customer profiles allow your business and your customer's families a comprehensive remote oversight of care outcomes in the home.
Using remote care monitoring, Lookout can be utilised to run both home and telehealth care services from a single platform with a unified view of the care needs and history of every customer.