See the schedule
Know that care is being delivered.
Within the client and loved one's app, see who is providing care, at what time, on what day, and get notified of upcoming visits or cancellations. Easily view past visit logs.
Unparalleled oversight.
Lookout keeps everyone on the same page.
Real-time feedback
Live visit status and care notes.
Visit check-ins, checkouts and locations are logged instantly in the app so you can trust that care is being delivered. See visit checkout notes and care logs in the shared notebook to track care outcomes.
Know your care team
See and collaborate with your support network.
Within the app, see your entire care team from care workers, to care managers, to clinicians, and communicate directly with them in the app or source contact details in their profile. Collaborate on care notes by leaving comments in the app’s shared notebook.
Financial transparency
See your account balance, transactions and statements.
Within the app, see monthly statements which include up-to-date account balances, service summaries, unspent government fund distributions and provider-held funds. View your projected balance to understand what is safe to spend, and see full billing history logs which include all management fees, service costs, credits and third-party supplier costs.
Participation
Feel heard and maintain choice and control in your care delivery.
Provide feedback in the app directly by submitting positive feedback & complaints, surveys or even dispute a visit. Easily report incidents inside or outside of visits, and submit service change requests and unavailability periods to alert your care teams.
Everything in one place
Easy access to your care plan, care team, care history and more!
Within the app is everything you need to trust that quality care is being delivered in alignment with your needs and goals. Stay connected to your entire care team and in control of your care.
