Peace of mind for everyone.
With Lookout's user-friendly client & loved ones app, know that quality care is being delivered. Feel connected and in control of your care.
Know that care is being delivered.
Within the client and loved one's app, see who is providing care, at what time, on what day, and get notified of upcoming visits or cancellations. Easily view past visit logs.
Live visit status and care notes.
Visit check-ins, checkouts and locations are logged instantly in the app so you can trust that care is being delivered. See visit checkout notes and care logs in the shared notebook to track care outcomes.
See and collaborate with your support network.
Within the app, see your entire care team from care workers, to care managers, to clinicians, and communicate directly with them in the app or source contact details in their profile. Collaborate on care notes by leaving comments in the app’s shared notebook.
See your account balance, transactions and statements.
Within the app, see monthly statements which include up-to-date account balances, service summaries, unspent government fund distributions and provider-held funds. View your projected balance to understand what is safe to spend, and see full billing history logs which include all management fees, service costs, credits and third-party supplier costs.
Feel heard and maintain choice and control in your care delivery.
Provide feedback in the app directly by submitting positive feedback & complaints, surveys or even dispute a visit. Easily report incidents inside or outside of visits, and submit service change requests and unavailability periods to alert your care teams.
Easy access to your care plan, care team, care history and more!
Within the app is everything you need to trust that quality care is being delivered in alignment with your needs and goals. Stay connected to your entire care team and in control of your care.
Join a community of delighted users who find Lookout a breeze to use! Tuned to your path, we’re at the ready to make strides with you.
Get in touch today
“I have never used a system that's so user friendly. I genuinely am surprised that for the price we pay, that we get the amount of features that we actually get. I've just been incredibly impressed. I've not seen anything this smart.”
