Our story.
2015
Inspiration strikes
Inspired by their peer-to-peer technology experience as founders of Everyday Hero - the charitable giving platform, and a conversation with the founder of Map My Fitness, Simon Lockyer and Nathan Betteridge identify a gap in the market for structured data from health devices in home care.
2016
Founding Five Good Friends
Five Good Friends is founded, utilising peer-to-peer models and structured data for better home care outcomes. However, they quickly pivoted to focus on harnessing unstructured data as the market shows signs of not being ready to adopt home health devices.
2018
Innovation with remote care monitoring
Five Good Friends creates a remote care monitoring feature, using AI-powered risk detection algorithm to analyse unstructured data from care worker notes for real-time insights and interventions.
2019
Rapid growth and industry interest
Five Good Friends experiences rapid growth, prompting interest from the industry and other home care providers in their technology.
2020
Birth of Lookout
Lookout is launched as a standalone cloud-based software solution, built on the technology developed by Five Good Friends. It quickly becomes one of Australia's leading home care management platforms.
2020 and beyond!
Continued evolution and industry impact!
Lookout continues to evolve, benefiting from the firsthand learnings of Five Good Friends and becoming a trusted solution for home care providers nationwide.
Our core values.
We're all in this together.
01
Applied knowledge
We leverage real care business knowledge to learn the fast paths to win.
We understand the challenges of running at-home services, and we use that experience to deepen our empathy, which helps us achieve success more efficiently.
02
Empowered people
We support people to have control over themselves and their world, even when their world is messy.
We provide support to each other and our customers, ensuring that everyone has the control they need to make progress day to day.
03
Calm delivery
We all win when our customers calmly win.
We actively combat stressors within our team, processes, delivery, and product to ensure smooth, successful outcomes for our customers.
04
Wow moments
We wow our customers because we anticipate what they need next.
We have the courage and conviction to do the things no other software company will do.
Meet the executive team.
