Incident management for care business solved.
Meet the Government’s incident response requirements with Lookout’s quality, End-to-End Incident Management solution.
Book a discovery call today!
Lodge, prioritise, respond and report. The Lookout Way has incident management covered!
Easily lodge incidents
Allow workers and care teams to lodge incident reports quickly and directly from any device. Oversee all lodged incidents in a customisable dashboard within Lookout.
Prioritise and respond
Quality workflows empower your care team to assign incident priorities, attend-to incidents appropriately, and foster continuous improvement.
Upload-ready reports to government portals
Ready to upload incident reports that meet government requirements and protocols, show proof of care and corrective action.
Meet SIRS & NDIS Compliance
Ensure compliance with incident reporting requirements of the Serious Incident Response Scheme (SIRS) and the NDIS Quality and Safeguards Commission.
Solutions that help home care providers easily meet incident response and reporting requirements!
With incident reporting requirements now applying to all of home care, it is important to consider the following:
How your care organisation is enabling workers, clients and your entire care team to lodge incidents?
How priority levels are being assessed?
How your organisation is ensuring that incidents are being reported?
How are these incidents are being recorded?
What processes and systems are in place to attend to these incidents?
How your organisation is continuously improving the management and prevention of these incidents?
No matter your setup, The Lookout Way has you covered!
With Incident Management experience gained by operating by care, for care, The Lookout Way team can enable your business to confidently lodge, prioritise, respond and report on incidents.
Already a Lookout Operator?
Add-on incident management solution.
The good news is for Lookout operators, Lookout can be configured with a simple add-on to provide end-to-end incident management.
Includes:
• Consultation
• Form setup
• Workflow setup
• Automation setup
• Unlimited data storage
Not operating on Lookout?
Standalone incident management solution.
For business not operating on Lookout but in need of a solution, The Lookout Way can configure a stand-alone solution or an integration with your existing platforms simply.
Includes:
• Consultation
• Form setup
• Workflow setup
• Automation setup
• Unlimited data storage
Book your free incident management discovery call today!
Book your call
Now that we have Lookout’s incident reporting capabilities, this is another great step forward in our evolution as a care business. It’s so great that incident management for Members and Helpers will now be managed within Lookout… with all our work now in one spot saved within the Member or Helper profile.
William Garton - Head of Care Management and Quality
Five Good Friends
Learn more about Lookout!
16,000+
Users rely on Lookout
35,000+
Visits monitored every month
NPS 60+
User satisfaction score
